LEGAL

Privacy Policy

Effective Date: July 16, 2026

Med Advantage Helpline (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address (if provided)
  • Information you include in contact forms or messages
  • Any documents or files you choose to submit
We may also automatically collect certain technical information when you visit our website, including:
  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referral website
  • General location information based on IP address

How We Use Your Information

We use the information we collect to:
  • Respond to your inquiries.
  • Schedule appointments or consultations.
  • Provide information about Medicare plans and insurance products you request.
  • Communicate with you regarding your questions or services.
  • Improve our website and user experience.
  • Monitor website performance and security.
  • Comply with applicable legal and regulatory requirements.

If you choose to subscribe to our newsletter or other communications, we may send you occasional emails about Medicare updates, educational content, or company news. You may unsubscribe at any time using the unsubscribe link included in our emails.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and better understand how visitors use our website.
We may use third-party analytics services, such as Google Analytics, to collect anonymous usage information. These services help us analyze website traffic and improve the overall user experience. These providers may use cookies or similar technologies in accordance with their own privacy policies.

Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

How We Share Information

We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers that assist us in operating our business or website, including providers for:
  • Website hosting
  • Website maintenance
  • Email communications
  • Customer relationship management (CRM)
  • Analytics services
  • Appointment scheduling
  • Cloud storage
These providers are only permitted to use your information as necessary to perform services on our behalf.

We may also disclose information when required by law, regulation, legal process, or to protect our legal rights.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmitting information over the Internet or storing electronic data is completely secure. As a result, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Your Choices

You may contact us at any time to:
  • Request access to the personal information we maintain about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information, subject to legal or regulatory obligations.
  • Opt out of marketing communications.

Please note that certain information may need to be retained as required by applicable laws or insurance regulations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us using the information provided on our Contact page.

QUESTIONS?

Contact Mark Directly.

If you have any questions about this Privacy Policy or how your information is used, please reach out using the contact information on our Contact page.